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  1. Device Rescue
  2. Account Administration

Account Administration

Manage your team, update account details, and configure essential settings.

Account Users

  • Managing Account Users
  • Inviting a New Account User
  • Deactivating or Reactivating an Account User
  • Deleting an Account User

General Company Configuration

  • Managing Delivery Addresses for Retrieval Kits™ & Shipments.
  • Updating Your Company Information

Support

  • How Do I Change My Login Email/Username?
  • Trouble Logging into the Device Rescue Knowledge Base Portal

Account Billing

  • Viewing and Accessing Invoices
  • How Net Invoicing Billing Works
  • Applying for Net Terms Invoicing
  • How to Pay by ACH / Direct Debit
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