Most users can log in using the "Sign In" button. Click the link to attempt sign-in. If you're having trouble accessing help.devicerescue.com, the information below can help resolve common login issues.
Common Reasons You May Be Unable to Sign In:
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You do not have an active Device Rescue account
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Your account has not been fully verified
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You recently created an account and haven’t completed setup
Just Created a Device Rescue Account?
If you’re having trouble logging in shortly after creating your account, it’s possible your account setup hasn’t been finalized. Check your email inbox (including spam/junk folders) for any verification emails from Device Rescue and complete the required steps. You can also ask your account administrator to resend the invite.
Don’t Have a Device Rescue Account?
If you don’t yet have access to Device Rescue services, but need to contact our support team, please ask your account Owner, Administrator, or Team Lead to reach out on your behalf.
Having Trouble Accessing support.devicerescue.com?
If you're unable to log into our support portal and cannot use your existing credentials, please use the form below to request login assistance only:
⚠️ Important: Only users with Admin, User, or Billing permissions can open support tickets for most topics. If you are experiencing login issues, submit the form above first so we can help resolve access before any other requests are submitted.