Admins in Device Rescue can invite new users to join the account and assign them a role based on the level of access they need. This helps ensure the right people have access to the right tools—without exposing sensitive settings to everyone.
How to Invite a New User
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Go to Account → Users
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Click the + Invite User button
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Fill in the required fields:
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Full Name
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Email Address
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Role (Admin, Billing, or User)
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Click Send Invite
Once the invite is sent, the user will receive an email with a link to create their account and set up login credentials. If your organization uses SSO, the user can sign in with their Microsoft or Google account after accepting the invitation and on their next login.
Roles Explained
Choose the role that fits the user’s responsibilities:
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Admin – Full access to users, billing, settings, and API tokens
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Billing – Access to payment details, subscriptions, and invoices
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User – Can manage retrievals and assets, but no access to billing or user management
👤 You can update a user's role at any time after they’ve joined by clicking Manage on the User Management page.