Keeping your company profile up to date in Device Rescue ensures your team receives the best support experience possible. By providing accurate contact and company details, we can streamline communication, speed up support resolutions, and personalize assistance for your organization.
Why It's Important
Your company information is used by our support and account teams to:
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Quickly identify your organization during support requests
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Contact the correct person when follow-ups are needed
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Ensure notifications and documentation are sent to the right email and phone number
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Provide a more personalized and efficient experience across the platform
What You Can Update
In the Company Information section, you can update the following fields:
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Company Name – The name that will appear on your account and throughout the platform.
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Primary Email – The main contact email we’ll use for official communications.
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Phone – A support or office number that our team can use for urgent issues.
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Company Website – Your organization’s official website URL.
💡 Tip: Use a monitored inbox for your Primary Email (e.g., support@yourcompany.com) to avoid missing important communications.
Where to Find This
Go to Account -> Settings and locate the Company Information panel. Make the necessary changes and save your updates.