User Management in Device Rescue gives Admins full control over who can access the account, what actions they can take, and how they interact with the platform. From one centralized dashboard, Admins can invite new users, assign or change roles, deactivate/reactivate accounts, and update user information.
Viewing Users
The User Management section provides a quick summary of:
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Active Users – Users currently active on your account
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Invited Users – Users who have been invited but haven’t accepted yet
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Inactive Users – Deactivated users with no current access
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User Limit – Displays how many users you’re currently using out of your total entitlement based on your account’s subscription
🔔 Note: Only users with role set to Admin will be able to view and/or manage other account users.
Beneath the overview, you’ll see a table listing all Account Users with:
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Name & Email
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Access Role – Admin, Billing, or User
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Account Status – Active, Inactive, or Invited
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SSO Indicator – Shows if SSO (Single Sign-On) is enabled
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Manage Button – Used to edit the user’s details or take action
⚙️ When you click Manage, you’ll have the ability to:
Update the user's name
Change their role and permissions
Deactivate or reactivate the user
Permanently delete the user (only if necessary)