Device Rescue offers ACH / Direct Debit as a payment option for accounts set up on Net Term invoicing. Follow the steps below to enable and use this payment method.
1. Verify Net Term Eligibility
Direct Debit payments are only available for accounts set up on Net Terms. If your account is not set up for Net Terms, ACH / Direct Debit will not be an option.
- To apply for Net Terms, navigate to the Billing section under Administration in your account and click "Apply Now".
2. Request to Enable ACH / Direct Debit
Before adding a Direct Debit payment method, you must request for ACH to be enabled on your account.
- Submit a request to the Device Rescue Billing Team here to enable ACH / Direct Debit.
3. Add ACH / Direct Debit as a Payment Method
Once the Billing Team has enabled ACH for your account, follow these steps:
- Navigate to the Billing section in your account under Administration.
- Click "Manage Methods" in the Payment Methods card.
- Click "Add New" in the Add a payment method section.
- Select the Direct Debit tab.
- Enter your First and Last Name.
- Agree to the Direct Debit Terms.
- Click "Setup ACH" to complete the process.
- Complete ACH step by following the on screen prompts to enter your account information.
Your ACH / Direct Debit payment method will now be available for future invoices.
For any issues or further assistance, please reach out to the Device Rescue Billing Team.