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Marking an Asset as Returned

If a team member has physically returned an asset to you, you can update the assignment manually using the Mark Returned option.

How to Mark an Asset as Returned

  1. Navigate to the Team Member.

  2. In the Assignments section, find the asset you want to mark as returned.

  3. Click the Actions dropdown next to the asset.

  4. Select Mark Returned.

  5. In the pop-up:

    • Enter the Returned Date.

    • Optionally, add an Asset Note (internal use only).

  6. Click Confirm & Return.

The asset will move from Assigned to the Returned tab, and it will become available for reassignment.

Important Notes

  • Mark Returned is different from Retrieve Asset.

    • Mark Returned is used when you manually track that an asset has been returned, without using a Retrieval Kit.

  • This tool allows you to manage device assignments and returns independently, without requiring a Device Rescue Retrieval Kit.

  • Historical assignment and return records are preserved for reporting and audit purposes.