Admins have the ability to delete Office Branches when they are no longer needed. However, deleting a branch is permanent and subject to important conditions to protect assignment history and asset tracking.
This feature is commonly used during office closures, relocations, or organizational restructuring that affects employee equipment retrieval service locations and IT asset retrieval coordination points.
Important Rules Before Deleting
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Only Admins can delete office branches
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The branch must not have any assets currently assigned
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Deleting a branch is irreversible — once deleted, the branch and its assignment history are permanently removed
🛑 Warning: Deleting a branch cannot be undone. Please double-check asset assignments before proceeding.
How to Delete an Office Branch
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Go to Office Branches
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Select the branch you want to delete
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Click Manage
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Scroll down to the Delete Office Branch section
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Click Delete Branch
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Confirm the deletion when prompted
If the branch still has active asset assignments, you will be blocked from deleting it. You must first reassign or return any assets linked to the branch.
Best Practices
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Always review assigned assets before attempting deletion
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Only delete if you are certain you no longer need any assignment records tied to that branch
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Consider the impact on laptop retrieval service coordination and historical reporting
🏢 Reminder: Once deleted, the branch and its related assignment history cannot be recovered.
Preparing for Branch Deletion
Before deleting an office branch, ensure you've completed these steps:
Asset Management:
- Review all equipment currently assigned to the branch location
- Initiate remote device pickup service requests for any outstanding devices
- Reassign active assets to other branch locations as appropriate
- Complete any pending offboarding device collection activities for that location
Historical Considerations:
- Export relevant reports that include the branch's assignment history
- Document any ongoing IT equipment retrieval processes associated with the branch
- Notify team members who manage remote employee asset recovery for that location
Impact on Equipment Retrieval Operations
Deleting an office branch affects your employee equipment retrieval service operations by:
- Removing the branch as a pickup/delivery location option
- Eliminating historical assignment data for reporting and compliance
- Requiring reassignment of any remote worker device collection processes tied to that location
Alternative to Deletion: Branch Deactivation
If you're unsure about permanently deleting a branch, consider whether your organization might benefit from a temporary deactivation feature instead. This preserves historical data while removing the branch from active use in IT asset retrieval service operations.
For complex branch management scenarios or questions about preserving assignment history during organizational changes, contact Device Rescue support for guidance on best practices.