Holiday Closures and Operational Adjustments

Introduction

Welcome to the Device Rescue's Holiday Closure Guide. In this document, you will find a detailed schedule outlining the holidays throughout the year when our services will be either fully closed or functioning with reduced operations. This guide is intended to assist you in planning your retrieval needs around these significant dates.

2024 Holiday Schedule:

The holidays marked with an asterisk (*) indicate days when Device Rescue is open with reduced operations. Retrieval requests will be processed the next business day due to mail carriers being closed.

Operational Notes

• Weekend Closure: Device Rescue is closed on Saturdays and Sundays.
• Retrieval Cut-off Time: The cut-off time for retrieval orders is 10 AM Pacific Time on the business day before a holiday. Orders placed after this time will be processed on the next business day following the holiday closure.
• Limited Operations: On holidays with an asterisk, Device Rescue will have limited operations, meaning we cannot complete retrieval orders due to mail carriers being closed. 

Planning Your Retrieval Requests

We recommend planning your retrieval requests in advance, considering both our closure days and the days with limited operations. For assistance during these periods, please contact our customer support team.