Your Device Rescue Dashboard gives you a quick glance into your Retrieval Kit™ activity, company assets, team members, and upcoming deliveries.
Here’s a breakdown of each section:
Top Summary Tiles
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Open Retrievals: Shows how many active Retrieval Kits™ you currently have open.
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Team Members: Displays the number of active and managed team members.
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Company Assets: Total number of assets (devices) managed under your account.
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Each tile has a shortcut link like “View all retrievals” or “View all assets” for quick access.
Retrieval History Graph
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Retrieval History shows the number of Retrieval Kits™ ordered this week vs last week, broken down by day.
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Light bars represent last week, dark bars represent this week.
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Useful for monitoring your retrieval ordering trends and activity over time.
Upcoming Deliveries
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This section displays Retrieval Kits™ that are in transit or out for delivery back to your designated delivery addresses (such as your office).
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If no kits are currently on the way, you'll see “No upcoming deliveries yet.”
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Reminder: Deliveries shown here are based on the return shipments associated with your Retrieval Kits™.
Tip: Hover over the ❓ icon to get a tooltip that explains upcoming deliveries.
Notes:
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The dashboard updates in real-time as new retrievals are created, deliveries are made, and team members/assets are added or updated.
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Retrieval Kits™ that are returned directly to Device Rescue’s warehouse will not appear under your "Upcoming Deliveries" but are tracked within the Retrieval History.