Device Rescue supports user-specific timezone settings to ensure all dates and times shown across the platform—such as retrieval schedules, activity logs, and billing history—reflect your local time.
Default Timezone Settings
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System Default: All times are stored in UTC
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User Default: New accounts are initially set to America/New_York (Eastern Time)
If you're located in a different region, we recommend updating your timezone so your experience is aligned with your local time.
How to Change Your Timezone
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Click your name in the top-right corner of the screen
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Select Profile from the dropdown menu
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Scroll to the Timezone section at the bottom of the page
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Use the Timezone dropdown to select your local timezone (e.g.,
America/Los_Angeles) -
Click Update Timezone to save your changes
🌐 Your timezone setting is applied only to your user account and does not affect anyone else on your team.