Device Rescue makes it easy to ship available assets from our warehouse inventory directly to a designated team member or office branch. This process ensures fast deployment of equipment while keeping your asset records automatically updated.
Both Admins and User roles can initiate a Ship & Assign.
What Ship & Assign Does
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Select an available asset currently stored at the warehouse
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Choose to ship it to a Team Member or an Office Branch
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Set the Deliver By date (the date that our team aims to have the asset delivered on or by)
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Add optional Shipping Insurance for asset protection
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Upload optional Instructions for the recipient (PDF file)
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Once Device Rescue ships the asset, it will automatically assign the asset to the selected team member or branch, using the ship date as the official assignment date
How to Ship & Assign an Asset
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Go to Company Assets and click Ship & Assign
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Select an asset from the available warehouse inventory
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Choose who you're shipping to:
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Team Member – Assign directly to an individual
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Office Branch – Assign to a location
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Select a Deliver By date to guide when the shipment should arrive
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Choose a Shipping Insurance option:
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No Insurance (free)
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$1,000 Coverage
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$2,000 Coverage
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$3,000 Coverage
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(Optional) Upload Instructions (PDF only, up to 5MB) for the recipient
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Review the shipment summary
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Click Complete Order to submit the shipment request
Important Notes
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Only assets stored at the warehouse can be shipped using this process
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Once shipped, the asset is automatically assigned—no manual follow-up needed
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Uploaded instructions (PDF) will be included in the communication with the receiving team member or branch
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Shipping insurance is optional but recommended for higher-value equipment
🚚 Tip: Always verify the shipping address and deliver-by date to ensure smooth delivery!