Welcome to the Off Retrieval Warehouse Shipment Guide. This document outlines the process for initializing an off retrieval warehouse request, a valuable service designed for situations where devices and accessories need to be managed outside the standard retrieval process. This service is particularly useful when acquiring new devices that require receiving, tagging, configuring, provisioning, and storing until they are ready to be shipped and assigned to your employees, whether they are new hires or existing employees in need of replacement devices or upgrades.
What is Off Retrieval Warehouse Shipment?
Off Retrieval Warehouse Shipment is a specialized service offered to manage the logistics of your devices and accessories that are not retrieved directly by your employees. This service encompasses the reception of new devices, asset tagging, configuration, provisioning, and storage in our warehouse. The devices are kept securely until they are needed for shipping and assignment to your employees.
When to Use Off Retrieval Warehouse Shipment?
You should consider using the Off Retrieval Warehouse Shipment service in the following scenarios:
- Acquiring New Devices: When your company purchases new devices (e.g., laptops, mobile phones, tablets) and requires them to be ready for employee use.
How to Submit an Off Retrieval Request
- Submit a Support Request: Initiate the process by submitting a support request here. This link will direct you to our support platform where you can provide details about your shipment needs.
- Information Gathering: Once your request is received, our team will reach out to you to gather additional information necessary for processing your shipment. This may include details about the devices, the configuration requirements, and any specific instructions for asset tagging.
- Preparation for Shipment: Our team will prepare for your shipment's arrival at our warehouse, ensuring that all necessary resources are in place for a smooth receiving, tagging, and storage process.
- Confirmation and Tracking: You will receive a confirmation of your submission along with tracking details (if applicable) for your shipment to our warehouse.
Benefits of Using Off Retrieval Warehouse Shipment
- Efficiency: Streamlines the process of getting new devices ready for your employees, saving time and resources.
- Security: Ensures that your devices are securely stored until they are needed.
- Customization: Allows for devices to be configured and provisioned according to your specific requirements.
- Convenience: Provides a hassle-free way to manage device logistics, from acquisition to assignment.
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