Creating and updating your warehouse shipping instructions is a vital step to ensure your devices and accessories are shipped with the proper guidance for your employees. This guide will help you to upload or update these instructions through the Company Settings within your account.
Step 1: Accessing Company Settings
- Log into your account.
- Navigate to the ‘Company Settings’ located on the left sidebar.
Step 2: Uploading Shipping Instructions
- Within Company Settings, look for a section labeled ‘Company Files’.
- You’ll find an option to upload a file, typically with a ‘Choose File’ button.
- Click on ‘Choose File’ and select the PDF file with your shipping instructions from your computer.
- Once the file is selected, the file name should appear next to the button indicating that it’s ready for upload.
- Confirm the correct file is chosen, then click on the ‘Upload’ button to upload your instructions.
What Should I Include In My Instructions?
Your shipping instructions should include:
- Setup Instructions: Provide simple, generic steps that apply to all devices stored in the IT Closet. This might include initial device setup, connecting to Wi-Fi, and signing in.
- Contact Information: Include help desk contact details for technical support. Make sure to provide a phone number, email address, or a link to the support portal.
- Tips and Tricks: Offer brief tips to enhance the user experience, like shortcuts for common tasks or advice on personalizing the device.
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