Manage a Users Access

Introduction

Being able to manage user access effectively is an essential task for any administrator. This guide will help you to understand how to activate and deactivate user accounts within your Device Rescue Account. Deactivating an account will disable their ability to log in, while reactivating will restore their access.

Step-by-Step Instructions

Step 1: Go to the Account Users Page

Start by navigating to the 'Account Users' page within your Device Rescue dashboard. This is where all the users associated with your account are listed.

Step 2: Locate the User

Once you're on the 'Account Users' page, you'll see a table listing all users with their respective details. Each user will have their own row in the table. Find the user whose access you want to manage.

Step 3: Manage Access

After locating the user, move your attention to the 'Actions' column on the far right side of the table. This column contains action buttons for each user.

To deactivate a user, simply click on the 'Deactivate' button in the 'Actions' column of the corresponding user's row. Once a user has been deactivated, they will no longer be able to log in to their account. If a deactivated user attempts to log in, they will encounter an error message indicating that their account has been deactivated, and they should contact their company administrator for further assistance.

To reactivate a user, follow the same steps but instead click on the 'Reactivate' button. Once reactivated, the user will regain their ability to log in and access the Device Rescue platform.

Summary

Managing user access is a critical part of maintaining security and efficiency within your Device Rescue account. With the ability to deactivate and reactivate user accounts, you can ensure that only the appropriate people have access to your system at any given time.